FAQ

HOW IS OUR SERVICE DIFFERENT FROM OTHERS?

By becoming a Dietable customer, you are offered our whole experience of tasty and healthy meals. We don't just deliver meals, we listen to your needs and preferences and prepare a personalized meal plan just for you. We deliver 5 meals per day (including snacks) for 6 days a week. This gives you a lot of comfort – you do not have to cook or worry about not eating healthily and at the same time you get one day free from our meals- for that important business lunch or a dinner out with friends!

WHY SHOULD I BECOME A DIETABLE CUSTOMER?

Dietable meal plans do a great job not only in weight management but also specifically for those who aim to live a healthy lifestyle. We aim to provide food that is genuinely good for you. Whether this means maintaining your weight and preventing a number of diet-related diseases, we use recipes prepared by our master nutritionist and do our best to offer tasty and varied meals. There is no need to sacrifice for a diet, not when you're Dietable.

HOW DOES IT WORK?

In order to become our customer, you have to go to the “Order Now” tab and simply follow the steps. Alternatively, read the top half of the "how it works" tab to see what we are about!

WHAT IS THE SHORTEST TIME PERIOD FOR WHICH I CAN ORDER THE MEAL PLANS?

The shortest time period is one week.

WHEN CAN I START MY DIET?

Our chef needs time to prepare the personalized meals. Therefore, each week you have up until the midnight of Friday to order for the following week.

WHAT WILL I RECEIVE IN THE DIETABLE PLAN?

The Dietable plan consists of five meals (breakfast, mid-morning snack, lunch, afternoon snack and evening meal).

WHAT TYPES OF DIET DO YOU OFFER?

Currently, we offer a choice of the traditional diet that includes all foods, the vegan diet as well as the gluten free diet. More options are soon to come!

WHAT PORTION SIZE SHOULD I CHOOSE?

Choosing the right diet depends on the goal you have set for yourself: losing some extra kilos in a healthy and effective way or just eating healthy while keeping your current weight. Your energy allowance also depends on your gender, weight, height and physical activity.

WHERE DO YOU DELIVER?

For now, we deliver only in Delft. The Hague and Rotterdam are coming up soon!

WHEN WILL MY MEALS BE DELIVERED?

We deliver three times a week - on Monday (the total of 10 meals), Wednesday (the total of 10 meals) and Friday (the total of 10 meals again). All deliveries will be straight to your doorstep or workplace between 2PM and 5PM. Please refrigerate immediately after pickup and enjoy as you please!

HOW DO MY MEALS STAY FRESH DURING THE PROCESS OF DELIVERY?

We deliver your meals in a sealed cooling bag! There is nothing to worry about. The top quality of our service is crucial for us in everything we do.

IN WHAT TYPE OF PACKAGING ARE DIETABLE MEAL PLANS DELIVERED?

Our containers are certified for food storage in a full pH range and are microwave safe. Our containers effectively protect food from the impact of external factors and are very convenient to use.

WHAT DO I DO WITH THE COOLING BAG IN WHICH MY MEALS HAVE BEEN DELIVERED?

After each delivery, we will ask you to return the first cooling bag you have been given and we will replace it with the new one. This process will last the same until the end of your Dietable experience.

I AM HAVING A DINNER OUT WITH MY FRIENDS BUT MY DIETABLE ORDER JUST ARRIVED. WHAT DO I DO?

We, as the Dietable team, want to do much more than just offer healthy meals for delivery. We want to convey the message that healthy life style is much more than occasional healthy dishes. We offer daily meal plans suited for each individual, giving them a constant healthy lifestyle. That being said, we acknowledge that our customers might have plans to eat out during a week. Therefore, we provide meal plans for 6 days only!

FOR HOW LONG DO THE MEALS STAY FRESH?

Meals should be refrigerated immediately after taking out of the cooling bag. Then, they stay fresh and tasty for the following 3 days!

CAN I ELIMINATE PRODUCTS FROM THE DIETABLE PLAN THAT I AM ALLERGIC TO?

Of course! You can eliminate them in the process of ordering!

WHY DO YOU OFFER 5 MEALS A DAY? IS IT POSSIBLE TO ORDER LESS?

According to health and nutritionists’ standards, the healthies way of eating is in small portions regularly distributed during the day. We, as the team, want to promote this view and have a positive impact on people’s health. Therefore, we only offer 5 meals as a set.

HOW DO I KNOW WHAT MEALS I HAVE RECIEVED?

At the beginning of each week of your Dietable experience, you will be given a letter from our Chef and Nutritionist. You will find all relevant the information there!

SHOULD DIETABLE MEALS BE EATEN COLD OR HOT?

Each week you will receive a letter from us with your personalized menu and advice on how to best eat your meals. With some meals it is a matter of preference: you can eat a vegetable quiche or omelette cold or hot – as you prefer. However, some of them need to be heated up. In such case, you will be notified about that in the letter!

WHAT CAN I EXPECT FROM A CLEAN AND LOW CARB MEAL?

Foods that are low-carb, by default, will be low in sugar and quite possibly sugar-free. However, foods that are sugar-free are not necessarily low-carb,  as sugar is only one of the carbohydrate components. At Dietable we provide only sugar-free and artificial sweeteners-free vibrant and tasty food, every day. Moreover, we guarantee that our recipes are also preservative free, msg free, pork-free and filler-free for more healthy and tasty clean meals.

ARE THESE MEAL PLANS RIGHT FOR ME?

Dietable meal plans are for people busy finding on ways to optimize their performance through what they eat and drink. There is no “perfect” diet for everyone, but there are a lot of wrong ones — or plans that may compromise performance. Dietable meal plans are all designed to meet tailor made needs by providing clean but scrumptious, ever changing menus. These are based on most loved recipes from all other the world, but lower in calories.. from African Bobotie to Thai Chicken soup!

WHAT DO I RECEIVE PER DELIVERY?

Each delivery, you will receive two days worth of food. After these two days, you will receive a new delivery to continue your diet. This helps keep your food fresh!